Shipping policy

SUMMARY OF DELIVERY OPTIONS:

UK Recorded Delivery: (2-3 working days) Delivery is FREE when basket total is equal or over £100 or £4.00 when total is below £100

 

INTERNATIONAL

International Tracked & Signed (Royal Mail) can take up to 2 weeks for delivery.  FREE International delivery when basket total is equal or over £150 or £18.00 when total is below £150

Europe Tracked & Signed (Royal Mail) can take up to 2 weeks for delivery.  FREE International delivery when basket total is equal or over £150 or £10.00 when total is below £150

 

DELIVERY DETAILS:

We will deliver the goods ordered to the address you give us for delivery at the time you make your order. It is your responsibility to ensure that the delivery address you give us is correct and accurate and that someone is there to sign for and take delivery of, the goods.

 

UK DELIVERIES:

All UK orders will be delivered using Royal Mail.

Please note that if your item is not in stock it will have to be made so please allow up to 2 weeks for delivery.
Your Royal Mail tracking number will be emailed to you when your order is dispatched so that you can easily track your parcel.
You may need to be present to sign for the goods so please bear this in mind when giving your delivery address (home or work).
In the event that no-one is available to receive a Signed For item, a card will be left providing you with the option to have the item re-delivered at a later date or to collect your parcel from your local collection depot.

 

OVERSEAS DELIVERIES:

All deliveries to overseas addresses will be sent via Royal Mail. Your tracking number will be emailed to you once your order is dispatched: you can check on the status of your parcel at any time by going to the Royal Mail website and entering your tracking number (alternatively, email us at info@goldiejewellery.com quoting your tracking number and we will chase up your parcel for you).

International Deliveries

Please note, some more remote locations may take slightly longer than quoted.

Again, parcels may need to be signed for in person so please ensure there will be someone at the delivery address to accept delivery (at home or work). If you are not present when your parcel is delivered, the courier company will leave a calling card and you will be able to reschedule your delivery for a more convenient time. Please note that the customer will be responsible for all duties and taxes incurred in the country of destination.
If your order is returned to us because the courier or postal service could not complete the delivery to you for whatever reason, then you will be responsible for the repeat delivery costs.

 

SHIPPING INFORMATION

We aim to deliver all orders within 3 working days maximum in the UK, unless outside of Europe, the Middle East or the US which can take up to 2 weeks, or we have contacted you and agreed alternative terms. Please note that during busy periods this may be extended.
We will endeavour to dispatch all orders within 1 working day subject to product availability and clearance of payment.

Items being sold online should be available in stock, but some may not, so please allow up to 2 weeks for your item to be made and sent.
We are not liable for damage incurred to goods in transit or for non-delivery.
You will become the owner of the goods you have ordered once they have been dispatched to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.